My response to Properties customer reviews

I make it a policy not to respond to negative comments about Julie Twist Properties placed on estate agent customer review sites. Rather, my response is to spend the time absorbing such feedback and making the necessary changes that will ensure all my clients receive the highest standards of service.

This has included introducing a new and improved reception service; significant investment in the recruitment and retention of experienced, fully trained and qualified staff; an updated 24/7 helpline service for landlords and tenants; extended office opening hours; and a new Client Review Service for landlords.

The changes I have already made and those in the pipeline will make a positive difference to every Julie Twist Properties client, whether you are selling a property, buying a property, are a landlord or a tenant in Manchester.

 

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